SHIPPING
Free Shipping to Continental USA only !
Free shipping on most Orders over $300.
Most,... but not all orders ship free, orders ship from factory warehouse across the USA and in some rare cases there will be an additional shipping fee. Contact us for details.
Additional freight charges will apply for all shipments destined for Alaska, Hawaii, US Virgin Islands and Puerto Rico. We don't ship to Canada, but we will ship to the US-Canada Border.
Shipping with UPS and FEDEX will be free for MOST orders of $300 and up.
Orders that need truck delivery are free delivered to a direct shipping point
and/or could be picked up at your local freight terminal.
Exceptions:
Truck deliveries to a residential address are subject to a $40.00 fee,
Truck Deliveries requiring a lift gate are subject to a $135.00 fee,
Truck Deliveries to rural area's are subject to a RATZ fee.
Please do a RATZ check to find out of your address is a direct shipping point.
Contact us to find out the RATZ charges.
Freight Surcharge
Click link below to check RATZ BendPak and Rangers Orders only !!
Check to see if a RATZ* surcharge will be added to your BendPak / Ranger order only..
Shipping and Delivery of Lifts and Shop Equipment:
Please note that upon delivery a Fork Lift, Loading Dock or similar will be required to assist in offloading your order.
Large equipment (14,000 Lbs Lifts and up) has to be shipped with a contracted flatbed carrier. Please make sure that a Fork Lift + Driver with rated capacity will be available to offload a side loaded 48" flatbed at the time of shipment arrival. Carriers are only be able to stay 2 hours at delivery location before charging for delay in delivery.
Shipping & Handling UPS & FEDEX
FREE SHIPPING (Most orders of $300 or more) for Deliveries by UPS and FEDEX:
There will be no additional charges for UPS orders shipping to a residence,
or to a business address.
Shipping & Handling by Truck
All BendPak and Ranger orders will be shipped directly
from the factory in Santa Paula, California
Freight Pre-Paid to direct shipping points.
Please do a RATZ check to find out of your address is a direct shipping point.
Contact us to find out the RATZ charges.
Online orders:
Please indicate whether or not your ship to address is a business or residential address.
Always leave a telephone number and email address where you can be reached.
Questions and Answers
What if my address is NOT a direct shipping point?
All truck deliveries to a rural or interline point are subject to a small service fee.
Please contact us to find out how much the service fee will be.
Deliveries to a residential address:
Heavy items (usually (single heavy items over 100 to 125 lbs) that are delivered to a residential (non-business) address by freight truck rather than FEDEX or UPS, will be charged a service fee currently $40.
Deliveries by UPS and FEDEX:
There will be no additional charges for UPS and FedEx orders shipping to a residence, or to a business address.
Deliveries that require a lift gate:
Please indicate if lift gate truck is required. An additional fee of $135.00 will apply to all orders that require lift gate. Some items are too large to be delivered by lift gate
Free Deliveries to 48 contiguous states only, surcharge Alaska, Hawaii, Puerto Rici, US Virgin Island:
We currently deliver to the continental US, lower 48 contiguous states only.
Additional freight charges will apply for all shipments destined for Alaska, Hawaii, US Virgin Islands and Puerto Rico.
Deliveries to Canada:
Free shipping for orders to the USA-Canada border.
Check if your address is on a direct shipping point:
The Tool Connection 
has now established a free shipping format.
There will be no shipping or handling charges added to any orders with the following exceptions:
*Customers will be charged a fee for any truck deliveries to rural or interline points.
Please do a RATZ check in order to find out if your address is a direct shipping point.
RATZ stands for Rural Area Transportation Zone. RATZ is based on the size of cities and towns and their functional accessibility to major highways and shipping lanes. Transportation and shipping to these remote and rural locations are non-direct shipping points with higher associated delivery costs.